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An explanation of the different types of complaints

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This page gives a brief explanation of the different types of complaints. More information is available by clicking on the relevant links below.

Freedom to use Welsh

Welsh speakers have the freedom to use the Welsh language with other people in Wales.
The Welsh Language Commissioner may investigate cases where there has been an alleged interference with an individual’s freedom to use the Welsh language in Wales.

More information about the freedom to use Welsh

Complaining about a lack of Welsh language services

Hundreds of public organizations have a statutory obligation to provide Welsh language services to the public in Wales.

The Welsh Language Commissioner may investigate situations where an organization that is required by law to provide Welsh language services is not doing so.

More information about complaining about a lack of Welsh language services

Complaining about the Welsh Language Commissioner

A specific complaints procedure is available if an individual wishes to complain about actions or omissions relating to the exercise of the Commissioner’s functions.

More information about complaining about the Welsh Language Commissioner

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