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This page explains how the Welsh Language Commissioner handles data collected from this website.

What information does the Commissioner collect?

Two kinds of information are collected from visitors to the Commissioner’s website: (1) feedback; and (2) email subscription details.


1. Feedback

The Commissioner welcomes comments and ideas from the public. The Commissioner can be contacted by following the 'Contact' link at the bottom of the page.


Before you contact the Commissioner you should appreciate that the Commissioner is required by section 22 of the Welsh Language (Wales) Measure 2011 to treat as confidential any information supplied to her in connection with her functions. Any such information you supply will not be shared with anyone else unless this is authorised by section 22. You should however appreciate that in exceptional circumstances it may be necessary for the Commissioner to disclose this information to others although if this is necessary for any purpose you would usually be told about this first.


Section 22 does not in any way affect the Commissioner’s duties under the Data Protection Act 1998 (see below) nor the law of confidentiality. For more information on section 22, please contact the Commissioner.


The Commissioner may need to contact other organizations, including IT contractors, in order to answer queries or to deal with questions regarding the functionality of this website. However, the Commissioner will not pass on any of the user’s personal information when dealing with an enquiry, unless the Commissioner has permission to do so.


 2. E-mail Subscription


Users do not have to register to use the Commissioner’s website, but some details may have to be registered to receive any future electronic newsletters from the Commissioner. The mandatory registration information is an e-mail address. This information is stored securely on the Commissioner’s database. If a user no longer wishes to receive the Commissioner’s electronic newsletters then the account can be deleted by contacting the Commissioner.

 The Data Protection Act 1998

 Any personal data submitted to the Commissioner using this website will be held by the Commissioner in accordance with the requirements of the Data Protection Act and will be used for the purpose of dealing with enquiries and considering concerns raised.  Information supplied to the Commissioner will normally be treated as confidential and will not be shared with any third parties unless disclosure is authorised by section 22 of the Welsh Language Measure 2011.

 Freedom of Information Act 2000

 The Commissioner is a public authority for the purpose of the Freedom of Information Act 2000 (FOIA). Information submitted to the Commissioner in connection with the discharge of her functions will be exempt from disclosure under FOIA. However you should be aware other information may have to be disclosed if it is requested under FOIA.


 The Commissioner is committed to ensuring that information is kept secure. In order to prevent any unrestricted access or disclosure, the Commissioner has appropriate measures in place to secure information collected through this website.

 The right to information

 Users have a right under the Data Protection Act 1998 to ask for a copy of the information that the Commissioner holds about them. For a copy of this information, users can contact the Commissioner by following the ‘Contact’ link at the bottom of the page.

 What happens when I follow a link to another website?

 The Commissioner’s website contains links to other websites.

 This privacy policy applies only to the Commissioner’s website. Users should always be aware of this when moving to another website and should read the privacy statement of any website which collects personal information.

This website does not pass on any personal information to any other website.



Cookies are small text files sent to your computer or mobile device by the websites that you visit. They help make websites work better and provide information to the owners of the site. For instance, this site uses Google Analytics cookies to track users’ behaviour whilst on the site. By understanding how people use our site, we can improve the navigation and content to better meet people’s needs. The information collected by the Welsh Language Commissioner includes IP address, pages visited, browser and operating system. The data will not be used to identify any user personally. The cookies we use on our site are:







These cookies are used to find out how visitors use our site. We use the information to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, whether they have visited before and the pages they visit.


Web browsers allow some control of cookies through browser settings. To find out more about cookies and how to manage them, visit


What information do we collect?

We monitor user activity to enhance content provided on this site. This website uses Google Analytics, a web analytics service provided by Google Inc. ('Google'). Google Analytics uses 'cookies' and JavaScript code to help analyse user activity on websites. The information generated about your use of the website (including your IP address) will be transmitted to and stored on Google servers in the United States.

Google will use this information to produce user activity reports for this website. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

Google will not associate your IP address with any other data previously held. You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that if cookies are disabled, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Read Google's Privacy Policy and Google's Terms of Service for detailed information.


Changes to this privacy policy

If this privacy policy changes in any way, the Commissioner will place an updated version on this page. Regularly reviewing this page ensures that users are always aware of what information the Commissioner collects, and under what circumstances, if any, the Commissioner will share it with other parties.


This version: 01 April 2012

Intellectual property and © Welsh Language Commissioner copyright 2012

Anyone wishing to copy or use the Commissioner’s logo must get prior approval from the copyright owner. Requests for permission to use the logo should be directed to the Commissioner. The relevant information is at the bottom of the page.

The material featured on this website is subject to Commissioner copyright protection unless otherwise indicated. The Commissioner copyright protected material may be reproduced free of charge in any format or medium provided it is reproduced accurately and not used in a misleading context.

Where any of the Commissioner copyright items on this website are being republished or copied to others, the source of the material must be identified and the copyright status acknowledged.

The permission to reproduce Commissioner protected material does not extend to any material on this website that is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.

Privacy policy

The Commissioner’s privacy policy explains how the Commissioner protects and respects the data collected.
The Commissioner may at any time revise these terms and conditions without notice. It is the user’s responsibility to check these terms and conditions regularly in case of any changes. Continued use of the Commissioner's website after a change has been made constitutes acceptance of the change.

Terms and conditions

The use of the Commissioner’s website is subject to the following terms and conditions in addition to the above rules.
By visiting the Commissioner’s website, the user accepts these terms and conditions.

Use of the Welsh Language Commissioner’s website

The Commissioner’s website is maintained for the user’s personal use and viewing. Access to and use of the Commissioner’s website featuring these terms and conditions constitutes acceptance of these terms and conditions. They take effect from the date on which the user first uses this website.

The user agrees to use this site only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person, and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this website.

Users are prohibited from posting or transmitting any unlawful, defamatory, obscene, offensive or scandalous material, or any material that constitutes or encourages conduct that would be considered a criminal offence, likely to give rise to civil liability, or otherwise violates any law.

The Commissioner will fully co-operate with any law enforcement authorities or court order requesting or directing the Commissioner to disclose the identity of anyone posting any such information or materials on the Commissioner’s website.

Linking to the Welsh Language Commissioner’s website

Users wishing to link directly to pages on the Commissioner's website should contact the Commissioner by following the 'Contact' link at the bottom of the page.

The Commissioner does not object to users linking directly to the information that is hosted on the website. The Commissioner does not permit the pages on the Commissioner’s website to be loaded into frames on the user’s websites; pages on the Commissioner’s website must load into the user’s entire window.


The Commissioner’s website and material relating to information, products and services (or to third party information, products and services), is provided 'as is', without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

The Commissioner does not warrant that the functions contained in the material contained in this website will be uninterrupted or error free, that defects will be corrected, or that this website or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials.

In no event will the Commissioner be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of the Commissioner website.

These terms and conditions shall be governed by and construed in accordance with the laws of Wales and England, as they apply in Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Links to external website

Links contained in the Commissioner’s website will lead to other websites which are not under the Commissioner’s control. The Commissioner is not responsible for the content of any linked site.

Listing and linking should not be taken as an endorsement of any kind and the Commissioner accepts no liability in respect of the content. The Commissioner cannot guarantee that these links will work all of the time and has no control over the availability of the linked pages.

Virus protection

The Commissioner will make every effort to check and test material at all stages of production. It is always wise for users to run an anti-virus program on all material downloaded from the Internet.

The Commissioner cannot accept any responsibility for any loss, disruption or damage to the user’s data or computer system which may occur whilst using material derived from this website.


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